Qualitative Field and Operations Manager

Field & Operations Manager, West London, £28-35,000

Our client is on a growth mission and are looking for an ambitious, energetic specialist to join them on their journey, be part of a great team and take advantage of an opportunity to develop and progress. Their focus is always on doing great work for great clients, within a variety of sectors including Consumer, FMCG, Tech and Utilities.

They are looking to add a highly organised person to take on a varied role encompassing both qualitative fieldwork and also managing the operations and office. This will be office-based in West London

Key Field responsibilities:

Undertake project administration, organisation and control in conjunction with the project team through all phases: brief/pitch, commissioning, set up, fieldwork, validation, pre-task management

• Write accurate and detailed screeners in response to briefs from clients/ the project team, liaising with clients and internal team for timely sign-off
• Be the first point of contact for all basic field related queries
• Ensure external venues/travel is booked as and when needed / manage online research links
• Arrange & manage incentives for participants liaising with the finance team to ensure that everything is prepared in advance of the research taking place / coordinated after research
• Hosting: Assist with fieldwork in/outside the office, by ensuring that participants are accounted for and are correctly signed in

Key Office Management responsibilities:

• Reception duties (e.g. answering phones, printing, copying, filing and greeting visitors)
• Set up meeting rooms (e.g. client meetings, training and workshops)
• Maintaining office cleanliness and presentation (e.g. communal and kitchen areas are tidy)
• Monitoring & maintaining food and stationery supplies
• Assist with organising company events (e.g. summer conferences and Christmas parties)
• Finance

Knowledge, Skills and Experience required:

• 2-3 years’ experience working in a similar Field role
• Some office administration experience desirable
• Energetic, self-motivated, committed and results orientated
• Good interpersonal skills
• Problem solving intellectual ability, creative and analytical thinker
• Team player
• Open to new learning
• Good knowledge of Microsoft e.g. word, power point, excel
• Excellent communication skills