Operations Director




Brand & Comms, Consumer / FMCG, Consumer Packaged Goods/Packaging , Project Management / Operations, Qualitative, Quantitative





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Operations Director – UK


This company is a fast growing, multi award winning and highly innovative insight and consumer research consultancy, 2 years running they have been recognised in the Greenbook GRIT report as one of the most innovative Market Research Strategic Consultancies in the world. They were also nominated for more QUIRKS awards than any other agency, globally last year and Winners of Best New Product Innovation at Quirk's Media Marketing Research and Insight Excellence Awards 2021!


Unafraid to push boundaries, they have a unique multi-method approach to capture what consumers do, feel, think and want allows them to rapidly transform consumer behaviour, opinion and creativity into recommendations that help our clients build better brands.   They  work with some of the world's most respected companies – including Procter and Gamble, Unilever, SC Johnson, Pepsico, Nestle, Newell Brands, Logitech, Salesforce, Novartis, GSK and many more. 


They are changing the way consumer insight is done.  Innovation is at the core and they work in an exciting, evolving environment to ensure they are influential leaders and disrupters within our market space.  The team is passionate, collaborative, and driven.


The role – Operations Director


This is a critical position for this company to ensure they grow as fast as possible while maintaining reputation, repeat purchase rate and referrals. The role of the Operations Director will be to work independently in order to develop, grow and expertly manage a team of project management specialists resulting in exceptional project quality and achievement of financial targets.  The Operations Director will be a rational, organized and analytical thinker, demonstrating a good balance of strategic and tactical planning and execution as well as being financially astute, with good business acumen.

What you’ll do






What they require

You will have a strong Operations/Project Management background within knowledge of quantitative and/or qualitative research tools and techniques

So are you:

  • An excellent team player, happy to not work in a defined ‘box’ but support broadly and willingly for the overall success of the company?
  • Excited by the opportunity to help a fast-growing agency continue to establish itself as an industry thought leader?
  • Someone with a hands-on, highly collaborative attitude?
  • Flexible, open minded, not scared to try out new things?
  • Highly organized and focused on work quality, with a strong attention to detail?



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